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Discuss factors that could lead to the failure of a small business which repairs cars.

Several factors can contribute to the failure of a small business that repairs cars. Here is a discussion of these factors:
1. Cash flow problems: Cash flow is crucial for any business, and small car repair businesses can run into cash flow problems if customers fail to make timely payments or if payments are slow. Delays in receiving payments can affect the business's ability to cover expenses, purchase necessary supplies, or invest in equipment and tools.
2. Quality of work and customer satisfaction: The quality of work is essential for any car repair business. If the business becomes overwhelmed with too many customers or loses a skilled member of staff, the quality of work may suffer. This can lead to dissatisfied customers who may seek services elsewhere, resulting in a loss of business.
3. Rapid growth and pressure on cash flow: While growth is generally desirable, rapid growth can put pressure on cash flow, especially if the business is not prepared to handle increased demand. The need to invest in additional resources, hire more staff, or expand facilities can strain the business's financial resources if not managed effectively.
4. Poor management: Poor management practices can significantly contribute to the failure of a small car repair business. Inadequate financial management, lack of strategic planning, ineffective marketing, or insufficient operational processes can hinder the business's overall performance and profitability.
5. Limited economies of scale: Small businesses often face challenges in achieving economies of scale. Due to their size, small car repair businesses may have higher costs per unit of production compared to larger competitors. Limited purchasing power, higher operating costs, and fewer resources for marketing and advertising can put small businesses at a disadvantage.
6. Capital requirements and skilled mechanics: Car repair businesses require substantial investments in tools, equipment, and premises. Limited access to capital or inadequate investment in necessary resources can hinder the business's ability to provide quality services and keep up with technological advancements. Additionally, finding and retaining skilled mechanics can be a challenge, as there is often a shortage of qualified personnel in the industry.
7. Increasing costs of supplies: Suppliers of car parts, oil, tires, and other necessary supplies may increase their prices, putting additional pressure on the business's profitability. Rising costs without a corresponding increase in revenue can squeeze margins and make it difficult for the business to remain competitive.
8. Competition from larger and more efficient businesses: Larger car repair businesses may have advantages in terms of scale, technology, and marketing resources. They can offer special deals, promotions, or have more up-to-date machinery, attracting customers away from smaller businesses. Competition from larger and more efficient businesses can pose a significant threat to the survival of a small car repair business.
9. Loss of important contracts: Losing a vital contract, such as an agreement to repair cars for a taxi business or fleet, can have a detrimental impact on a small car repair business. Dependence on a few key clients increases vulnerability, and losing such contracts can lead to a significant loss of revenue and stability.
When evaluating these factors, it is important to consider both internal and external elements that can contribute to the failure of a small car repair business. While some challenges may be within the control of the business owner, others may arise from market dynamics, industry trends, or economic conditions. Assessing the significance and interplay of these factors can help determine the potential risks and inform strategies to mitigate them.

CIE AS LEVEL October/November 2019

Answers could include: Knowledge and understanding • Understanding of issues that relate to a small business. Application • Reference to the factors that might explain why small businesses fail. Analysis • May run into cash flow problems as customer payments not made/or slow. • Quality of work may reduce if the business becomes too busy or a skilled member of staff leaves or has an accident – so customers leave. • The business may grow too quickly resulting in pressure on cash flow. • Poor management of the business. • Fewer opportunities for economies of scale in a small business. • Reference to the particular issues that face small car repairers. • Issues such as the capital requirement for machines and tools/equipment to repair cars. • Issues such as the requirement for skilled mechanics and appropriate premises. • Suppliers may increase costs of car parts/oil/tyres. • Larger and more efficient car repair businesses may take trade away from a small business – with special offers/more up-to-date machinery. • May lose an important contract to repair cars for other businesses (such as Evaluation • The context is a small business which repairs cars. • Evaluation might discuss the factors that could lead to failure and make a judgement as to which are the most significant. • A distinction might be made to internal and external factors that could lead to failure. Accept any other valid response.

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