Channels and types of communication
How does communication flow within a business?
Communication flows in a business through various channels, such as upward communication (from subordinates to superiors), downward communication (from superiors to subordinates), horizontal communication (between individuals or departments at the same level), and diagonal communication (across different levels and departments). Effective communication channels promote information sharing and collaboration throughout the organization.
What are the differences between one-way and two-way communication?
One-way communication involves the transmission of information or messages from a sender to a receiver without the expectation of a response or feedback. It is primarily a dissemination of information. Two-way communication, on the other hand, involves a dialogue or exchange of information between the sender and receiver. It allows for feedback, questions, and clarification, promoting interaction and understanding between the parties involved. Two-way communication facilitates active listening, collaboration, and the opportunity for both parties to express their perspectives and ideas. It is more interactive and promotes engagement and participation.