Emotional intelligence (EQ)
What is emotional intelligence and its importance?
Emotional intelligence refers to the ability to understand, manage, and use emotions effectively in oneself and others. It involves skills such as self-awareness, self-regulation, empathy, social awareness, and relationship management. Emotional intelligence is important for leaders as it helps build strong relationships, manage conflicts, inspire trust, make sound decisions, and navigate complex social dynamics within organizations.
How does emotional intelligence impact interpersonal skills?
Emotional intelligence influences interpersonal skills by enhancing an individual's ability to understand, manage, and express emotions effectively in social interactions. Those with high emotional intelligence are better equipped to perceive and interpret the emotions of others, which allows for greater empathy and understanding. They can build rapport, connect with others, and establish positive relationships. Emotional intelligence also helps individuals regulate their own emotions, manage conflicts, and adapt their communication style to different situations and individuals. Overall, emotional intelligence positively impacts interpersonal skills by fostering effective communication, collaboration, and relationship-building.