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Flexibility and innovation
Why is flexibility essential in operations management?
Flexibility is essential in operations management as it allows businesses to adapt to changes in customer demand, market conditions, technology advancements, and unforeseen events. Flexibility enables businesses to adjust production levels, accommodate customization requests, respond to market fluctuations, introduce new products, and manage supply chain disruptions. It enhances agility, customer responsiveness, and the ability to seize business opportunities.
What is process innovation and its benefits?
Process innovation refers to implementing new or improved processes that lead to increased efficiency, cost savings, improved quality, and enhanced customer satisfaction.
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