The changing role of Information Technology (IT) and Artificial Intelligence (AI) in HRM
How does technology impact HRM practices?
Technology impacts HRM practices by automating administrative tasks, enabling efficient recruitment and selection processes, facilitating employee self-service, streamlining payroll and benefits administration, improving data management and analysis, enhancing employee training and development through e-learning platforms, and supporting performance management systems. Technology improves HR efficiency, accuracy, and employee experience.
What are the benefits and challenges of AI in HRM?
The benefits of AI (Artificial Intelligence) in HRM include automated recruitment processes, enhanced employee experience, data-driven decision-making, streamlined administrative tasks, and predictive analytics. However, challenges include ethical considerations, potential bias in algorithms, resistance to change, upskilling requirements, and finding the right balance between automation and human interaction in HR processes.